As of November 21, 2020, all travelers to Canada will be
required to submit their information digitally through the
ArriveCAN application prior to boarding their flight in case of air
travel, or before arriving at the Point of Entry, if travelling by
land or sea.
The ArriveCAN application, which is available on Android and iOS
platforms, can be easily downloaded onto a mobile phone from their
respective app stores. ArriveCAN is also available online via (https://arrivecan.cbsa-asfc.cloud-nuage.canada.ca/privacy).
ArriveCAN enables passengers to submit the following information
easily and securely:
- Provide required travel and contact information
- Outline mandatory quarantine plan (unless exempt under specific
- Provide COVID-19 symptoms self-assessment
The information must be submitted before the passenger boards
the flight to Canada. The passengers will be required to show their
ArriveCAN receipt when seeking entry into Canada. A border services
officer will verify that the information was submitted digitally.
Passengers who fail to comply with this requirement may face
additional delays at the border for public health questioning, or
even be subject to enforcement action which could result in $1000
After arriving to their destination, the passengers are required
to use ArriveCAN (or call 1-833-641-0343) within 48 hours to
confirm that they have arrived at the address provided for their
quarantine location. They are also required to use the app to
provide daily COVID-19 symptom self-assessment for the duration of
their quarantine period.
Inputting information via the mobile app will generate a summary
of traveler information, which will be used by Border Services
Officers and Quarantine Officers at ports of entry to support
health screening protocols. ArriveCAN information will ensure that
travelers comply with the mandatory isolation orders. You may be
contacted during your mandatory isolation period for verification
The content of this article is intended to provide a general
guide to the subject matter. Specialist advice should be sought
about your specific circumstances.